How long do I have to return an item?

Unused items may be returned within 30 days of delivery, in original packaging and resalable condition.

How do I start a return?

Contact us before returning an item so we can provide the correct return instructions.

What if my charger or battery is faulty?

Faulty or incorrect items can be returned for a replacement, repair, or refund, subject to assessment.

Who pays return postage?

Return postage is usually the customer’s responsibility unless the item is faulty or we sent the wrong product.

When will I receive my refund?

Refunds are issued after inspection, using your original payment method. Please allow several working days.